As most of you are already aware, I have decided to retire and have closed the Lexington Avenue showroom. I have worked at Lyric Hi-Fi, Inc. for 45 years. In that time, I have come to consider all of our long-term clients as family, having been in many of your homes, and having always been there when my help was needed. I could never just pick up and retire without a plan for providing quality, long term service to all of Lyric’s customers.

In keeping with Lyric’s commitment to quality service, I have retained Thor Atreides, who is one of the best installation and service specialists that I have come to know in the 45 years since we met. He will respond quickly to any and all requests for service, or for any new installations of quality home AV or automation needs. He can be reached at 917-859-5309, or via email @ thoratreides@gmail.com. Thor and I are in contact on a daily basis, and through me he has access to your purchase history.

I will be shutting down the Lyric phone number and emails, and contacting Thor will be, in my opinion, the best option for you. I am currently working from home on a consulting basis, and for those of you that do not have it, my personal cell phone # is 917-363-2884, and my personal email address is leonard.bellezza@gmail.com. I am available from Monday through Friday 9:00am – 5:00pm.

Below I have copied a typical email that I received from a customer after having a service call completed by Thor:

“WOW! Thor and colleague Zach are fantastic! Analyzed the various problems, and explained things very clearly. Very personable guys as well, enjoyed speaking with them.

Turns out the problem I was having with the Genesis speakers was not them, but rather the remote that turns the system on for them – it is fading, and they are going to replace it.

Also they believe they can affect a major “energizing” of our wi-fi by installing some new, additional equipment.”

Many thanks to all my clients who have become my family, and have helped pave the way for an easy and pleasant retirement.

Regards,
Leonard Bellezza
President,
Lyric Hi-Fi, Inc.